2: Small Shop

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Small Shop


  • Small Shop is not in itself new, it is as old as time.  Small Shops will offer a platform that will combine innovation with personal service to be able to give consumers a large selection, equal pricing to Amazon and Walmart – “we don’t set the prices – Amazon and Walmart do – we match them plus add super personal service to digital”.  
  • The economic impact from the Coronavirus will be long-lasting “the new poor include small business owners such as shopkeepers, restauranters and market vendors.  As well as the vast number of workers employed in sectors such as tourism and entertainment which have little prospect of reviving anytime soon”.  WSJ: May 2020.
  • A great opportunity to revive the Small Shop with innovation and concept partnership.
  • The lack of access to capital for the concierge will not stop them from becoming a full-fledged, future self-entrepreneur.
  • Ingenuity, not just financial muscle, will become a source of advantage at the local level.
  • Reconfiguring retail is innovation at its best.  For long-run prospects to regain Small Shop dominance in economic growth.
  • Small Shops need to adapt to the highly complex and rapidly changing retail environment.
  • Our focus is to sell local, serve local, deliver local and sell often, personalized service with every sale. 
  • Retailers small and large can no longer escape Amazon – the new play is for large retail to form a partnership with small retail.
  • Small Shops and Big Shops need each other in order to thrive in the future of digital and brick and mortar shops. 
  • Small Shops are going to move from being places of high prices to being price matched.  
  • The best Small Shop will have low-maintenance and a good concept with a human touch to generate consistent cash.
  • Identifying local strengths will define our future, will make us more engaged and allow us to better connect to our customers.
  • Lower costs – brought on by warehousing and movement of goods, technological improvement, economies of scale and concierge partnership – will help move Small Shops back into the game.
  • Being served personally and individually will be a transformation in eCommerce.
  • eCommerce has created more prosperity in Silicon Valley but at a high cost for the local level – a good example is bookstores.
  • Amazon will be thrown off course by the introduction of ShopSmallShop.
  • We will have an ironclad commitment to locals and a passionate desire to serve.
  • The sheer possibilities and pace with which locals will embrace these new innovations and partnerships will cause great concern to established retailers like Amazon and Walmart.
  • We will bring strengths that can’t be matched by competitors.
  • High prices are the primary hurdle discouraging locals to shop at the local level, this will all change with equal pricing.
  • We need to move towards action, to mobilize knowledge within the industry with new innovation and partnership.
  • Our concept will offer a quick, cost-effective, no-barrier-to-entry method of operation and provide competitive offerings compared to Amazon and Local Grocery and Department stores.
  • People in power are reluctant to be pioneers for tomorrow, let us take the challenge on.
  • We need to make Small Shop the ‘go-to shop’ for everything.  
  • We will give advertisers measurable results for their advertising.
  • To the manufacturers: YOU MAKE IT, WE SELL IT.
  • More efficiency in the warehouse means lower costs – it also means less environmental impact.
  • We want to bring back Face-To-Face retail to the customer at the same prices as Big-Box retail while including a Concierge-To-Consumers delivery service.
  • Many large retailers will have to make tough decisions and give the shops back to the Small Shops and become partners in order to be able to flourish again. 
  • Our Shops will be defined by our entrepreneurial spirit, an excellent concept to place local entrepreneurs back in the game, especially young people. 
  • Encourage risk-taking on a small scale – Premium-Personal-Service. 
  • My innovations will increase operational efficiency and therefore revenue potential.
  • Our long-term strategy is to make it Big by staying Small locally – the shop of a bygone era will be reborn.  
  • Small but smart – small, but big together.
  • We need to break down barriers for the manufacturer, break down barriers for the retailers, break down barriers for the individual to make more than $15.00 per hour.
  • My innovations are true forces for good, for locals and for global Main Street.  
  • Small is a strong brand, climate change is a strong brand, local is a strong brand, so, let us financially benefit from it.  
  • In a broader effort to transform itself, retailers need to transfer the stores to Small Shops in order to survive. 
  • You have two options: join the disrupter or be disrupted in your business.  
  • We are going to serve in a way that isn’t annoying.
  • My ingenuity will transform retail and turn individuals into wealth builders.  
  • We have a new generation that almost exclusively orders goods and services on their phone 
  • The new shop will embrace its local entrepreneur in a partnership of equals.
  • The Small Shop culture needs to be maintained as we mix ARTIFICIAL INTELLIGENCE AND CONCIERGE INTELLIGENCE – this combination will make us superior in consumer needs.  
  • SMALL IS THE NEW BIG going forward in retail. 
  • Amazon has faced a growing backlash against its vast market power and their perceived abuses of such power. 
  • We need to put the guilt on local shoppers, shopping on Amazon.
  • More than 78% want to shop local, Small Shop is offering Amazon shoppers a real alternative to distance digital shopping, this is a commercial opportunity of historic proportions.  
  • We are going to make shopping so local, that it will be difficult not to participate. 
  • We all know that Today-Yesterday retailers are in a no-win situation with Amazon. 
  • This new concept will give us an opportunity to have a dialogue with the customers and be involved in community engagement. 
  • This new shop will be able to give exactly the same service to a small town as the largest city, from anywhere in the world.
  • Small Shops need more agility, resilience and competitiveness with a focus on long-term growth in taking on Amazon. 
  • We need to be well connected to governments, banks, manufacturers, Investors and locals.
  • Can Small Shops and large shops save themselves by merging?
  • We will have the customer’s best interest at heart.
  • Shop Small Shop a new normal.
  • Small Shops are more compact and exclusively personal if you like.
  • A personal connection to your purchases.
  • Community benefits – Shop Small Shop.
  • We need to be global in our shop and ambitions.
  • Let us build a new shop and focus on the long term – making Small Shop the next competitive shop on earth.
  • Ideas need to be economically viable.
  • “There is nothing innovative about underpaying someone for their labour” – the gig economy. California senator: September 13, 2019.
  • A business model that relies on the exploitation of others cannot be the way of the future. Toronto Star: Sept 2019.
  • We can’t panic – we have to find solutions.
  • The shops have never been so fragile.
  •  Retail Analytics, “now we think it’s going to happen over two years”.  Bloomberg Business: May 2020.
  • Brick and mortar shops of the future will rely largely on foot traffic, browsing and impulse buying – all connected to a so-called ‘just-in-time’ shop Small Shop warehouse system.   This system will function to reduce the cost of restocking shops with a large variety of goods.
  • Participating in the future shop will furnish the shops with green credentials.   Customers and Investors are showing an increased interest in shops displaying responsible behaviour on environmental and social issues because many are concerned about the future.
  • The shop comes to you – and it is local.
  • Best opportunities for Small Shops and concierge to control costs over large retailers.
  • People have romanticized the local Small Shop as long as there have been cities – let us bring them back.
  • Small Shop will add to the fabric of the community. 
  • We need to be big from the start – and make it better from the start.
  • Innovations will keep retailers on the right side of growing pressures, especially from millennials who want retailers to change their business strategies to tackle climate change.
  • Need to put real money behind package reduction efforts.
  • Our concept can be ready in months for wide commercial uses.
  • We need to see growth potential opportunities.
  • We need to reduce inequality.
  • We are a society of 1% ownership on steroids.
  • Search in inequality and what can be done about it (competition).
  • We will look for products that connect with consumers.
  • An arsenal of services can be on offer.
  • Easy returns with no undue hardship.
  • Persisting despite being the poorest, it is an obvious challenge.
  • Buyers have a sour mood, post mall shopping.
  • We must strengthen free societies.
  • Winner takes all era – Small Shops need to be the winner.
  • Cost savings – customer service – should be enough of a combination.
  • Consumers are saying we are polluting our planet and our consumers want it to stop.
  • Shopping today needs more human interaction, more human contact and more frequent interaction.
  • Losing the Small Shop is a loss to a community.
  • Important for customers to buy into the Small Shop concept.
  • The reality is that you can join with small or no capital.
  • You can generate cash flow from day one.
  • Independently owned will be a badge of pride.
  • The interesting profit margin for many communities.
  • Good for the economy – there is room to grow up to almost 100% of the market.
  • Offer flexibility with your time and very little fuss – customers will get a taste of service.
  • Every shop has its pleasures – small bodes well with the future customer.
  • Value creation – cost savings.
  • An opportunity to partner together and service the community better.
  • Ah yes, I remember it well, shop Small Shop of yesterday.
  • We will give a level of service that only a shopkeeper can match.
  • It is a fact that the shops I knew and loved are not there anymore.
  • Shops will be distinctive, different, interesting and special.
  • Consumers use their imagination to reproduce personal service.
  • A shop community of like-minded people.
  • The internet only cares about the colour of your money.
  • Some will see us as an institution, the instant love to be served instead of a faceless purchase.
  • Small Shop will be seen as a way of the future.
  • No competition, shelf spaces are all equal.
  • We have the chance to create a more conscious citizen – directed shop going forward.
  • Big economy flocks to Small Shop.
  • Paid by a margin – regardless of gender.
  • A great lifestyle – serving at all levels.
  • Small Shop knows no boundaries. 
  • More accommodating to the customer’s schedule.
  • The shift in the attitude of Small Shop – from low pay to an equal margin.
  • A sale with service in mind.
  • Know your consumer.
  • “There are nearly 31 million small businesses in the United States of America.  25 million small businesses have no employees”. WSJ: Dec 2019.
  • Society is in a dazed and confused era.
  • A fictional society that thinks it can fix itself without action – obsessed about self-fixing but no action.
  • Diminished prospects of entrepreneurs and young people who are forced to live with lower expectations.
  • It is a life distorted and a low quality one too.  Your quality of life is below grade if you work for a minimum wage of $15 per hour.
  • We will give you a superior value.
  • The rating game: “Neiman Marcus is likely just the start: Analysts expect 100,000 stores to close by 2025”. WSJ: May 2020.
  • Heard on the street: “Table for none: Sysco paints a dire picture for restaurants – earnings from the food-service giant suggests that many Coronavirus related business closures won’t be temporary.” WSJ: May 2020.
  • Our concept will show improvements in efficiency by wrangling cost savings out of packaging and bulk buying.
  • Our concept will have profound implications for your supermarket.
  • We can get you anything and everything – the Small Shop’s new motto.
  • There are reasons for hope if innovations are activated.
  • Have an outsized impact on the street.
  • Help show the members we need to be concerned – this is a whole community effort.
  • Show a way forward – engaging in constructive discussion with retailers as we need to show how to work to make communities more profitable.
  • These innovations will show it is doing more to address challenges posed by climate change and Amazon.
  • We need to become a shop of critical thinkers and deep knowledge of the shops and the industry.
  • We need to offer something in return for a sale, not just a brown box left on the porch.
  • Offer a modern version of the old shop with a new devotion to service and individuality.
  • These innovations will redefine an industry.
  • Small, personal, friendly is the answer to everything of the Small Shop of yesterday.
  • Looking to redefine an industry that has been decimated by outside intruders.
  • Recent spending just to keep market shares has not been rewarding with a declining forecast in sales.
  • Able to make decisions for the next decade.
  • Pay more attention to the long term.  Long term will have a competitive advantage.  
  • Not be confined to the Canadian economy.
  • Deepening our appeal to younger consumers.
  • To be recognized as a good corporate citizen with long term value creation.
  • 2008 – “Bay sales per square foot $122.  2019 – $133”.  Toronto Star: Oct 2019.
  • We are incorporating social responsibilities into our new innovation partnership.
  • Less brown boxes can mean big gains for the climate problems of the day.
  • Eco-friendlier is sweeping through the world.
  • Let us respond to concerns with real solutions going forward that could produce real profit for Investors.
  • Our shop concept will be driven by consumers who are looking and pursuing answers to climate change.
  • I push politicians to drive the search for solutions and turn them into action, to no avail. 
  • I require widespread cooperation for the introduction of concepts and innovation.
  • Biggest rivals need to be competitive; we prepare for future competition as Small Shop.
  • Our shopping offerings create value and will lure younger and environmentally conscious shoppers to our concept.
  • We will introduce the Small Shop to a new kind of consumer.
  • Our shops will project a friendlier and more eco-conscious image because they are personal.
  • We need to push Small Shops to be seen as a way of the future.
  • We call for ‘fair shopping’.
  • Access to a huge selection of goods and services.
  • Not only do we share the margin, but we work together to increase market shares.
  • Brown boxes have a negative impact on the environment. 
  • Distracted population – iPhone, iPad, video games.
  • There is an opportunity to capitalize on the backlash against the 8.6 billion e-commerce boxes in the US last year.
  • Consumer interest in less packaging will revive the Small Shop.
  • Large shops should agree to a merger with Small Shops.
  • We sell with help.  We give help with every sale.
  • We assist with every sale, big or small.
  • Our motto with packaging is – use less, recycle more.
  • Best in class service.  Strong incentive to innovate.
  • We can win over the customer.
  • Small is better with a global vision.
  • Served the old-fashioned way, how the customer demands it.
  • Allow every shopkeeper to push creativity to the extreme – I’m seeking out ideas.
  • Powerful magic shopping – almost like a work of art.
  • Generate widespread acceptance.
  • Competing for customers’ budgets and time.  Feel a connection.
  • In an act of desperation, Small Shops and Big Shops need to consider forming a coalition of equals.
  • This is where the market is – winner takes all.
  • Walking shopping is falling sharply, many shops go bankrupt, others reduce inventory, upgrade if they can afford it, many have lost the cool factor with the young generation.
  • Small Shop used to be a vibrant part of the economy.
  • The truth may come that Canada dismisses my inventions and ignores me at its peril.
  • Pushing Small Shop in terms of national interest for long term prosperity and reduced inequality.
  • Local Small Shops matter a great deal to the local economy.
  • Department stores need to join local Small Shops to capitalize on the greater opportunity.
  • Back to serve local again – Small Shop.
  • Small Shop holds the key to department stores.  The concierge will give it a foothold into local households.  
  • Being local could be a boom as Small Shops push forward with an ambitious plan to dominate e-commerce.
  • E-commerce will happen with a partnership with the concierge and the new local Small Shop partner. 
  • Small Shops face a difficult recovery from the Coronavirus crisis.
  • Not possible to return to normal unless Small Shops partner with Big Shops.
  • Intriguing combination – Small Shop-Big Shop.
  • Small Shops across the world are grasping for a lifeline.
  • The relationship of manufacturing in the future has to be with the concierge via electronic.  The ShopSmallShop warehouse has the merchandise available and the concierge is close to the customers.  The Small Shops on the main street display the merchandise in their shops and personally interact with the customers.
  • Option to strengthen Small Shop and large shop innovations.
  • Pressure on small traffic is a big issue.  Shop-wise from Small Shop – it has a deeply ingrained service culture that is the best.
  • We are committed to advancing the long-term potential of a local digital partnership with Small Shops and a concierge.
  • It’s a moment of deep crisis for the local Small Shops.
  • Small Shops vanishing is a blow to the nation’s future.
  • I possess a keen sense of social responsibility to bring Small Shops to locals again.
  • The world needs Small Shops, let us hope innovation can bring them back.
  • Small Shops worry about survival and future sales, the damage is likely to be brutal and long-lasting as a result of the fallout from the Coronavirus and Amazon.
  • Small Shops play a critical role in our economy with job creations – no sales means the impact is devastating. 
  • We need to change the dynamic.  Small Shop is a different shop – create a mood of the excitement of serving you and appreciating good business. 
  • Small Shop wants to give you more personalized services, more choice locally.
  • Small Shops have the potential to influence shopping in a positive way.
  • We need to re-brand Small Shop as being very special again.
  • We need to stop at nothing to make local Small Shops the preferred shops again.
  • Small Shops are becoming a low-cost operator developing an action plan to make local partners in the retail of everything in goods and services.  Advance warehouse and picking products with green solutions in packaging and delivery. 
  • Local Small Shop culture is deeply rooted in caring for each other and our communities.
  • The future of Small Shops remains shaky as sales go on-line.
  • Reinvent the way Small Shops do business, partners to get the best cost advantage, sell independently to have full control of the shop.  Redefine inequality.
  • We need to understand that it will not be an option for department stores and Small Shops to return to the status quo.
  • We could say that this is a once in a lifetime opportunity to make a significant, lasting change in retail.  We need to make the small shop feel like the ‘heart’ of a neighbourhood.
  • The problem with many Small Shops is they are service-rich but liquidity poor.
  • Small Shop is seeking to adapt to a new pandemic reality.
  • Showing and helping the concierge to increases their sales will be a crucial task for the Small Shop.
  • If local is great again – Small Shop is great again.
  • It means the end of the Small Shop if it is unable to compete anywhere.
  • Will turn small local shops upside down.
  • The innovations by Conrad Martin and a consortium is set to bring Small Shops an almost surreal reversal of fortune.
  • Small Shop future is brighter with ways to compete in digital.
  • There may be no solution for these Small Shops and restaurants.
  • Small Shop can end large shops as we know it today.
  • Small Shops that bring shopping home.
  • Today local government faces a true failure of Small Shops to create new business.
  • What really sets us apart is the collaborative environment – it is a Big Shop with a Small Shop personality.
  • Need to acknowledge that Small Shop is important to the local economy and if it fails it depresses the economy, this could have wide-reaching ripple effects.
  • Small Shops have clout in their communities, it is important that shops are strong again and important that consumers do whatever is necessary to shop local.  Amazon has reflected staggering economic damage that it has caused.  
  • Small Shops need to get ready for rough days ahead.
  • The concierge will push towards promoting carbon reducing packaging or eliminating altogether waste packaging.  Over the long-term, Small Shops will make a big difference to climate change reduction – a step in the right direction.
  • To use my innovations to change lives, resist the status quo and help achieve social equity.  It will help reset the Small Shop.  Local influences and shared margin equally with so-called concierge digital shopping.
  • Small Shops are in extreme distress and a lot of shops are having trouble paying bills.
  • There is a devastating impact on Small Shops, society and the economy.  We don’t yet know how willing local consumers will be to re-engage with local shops once the all-clear is sounded.  
  • Re-launched retail will be different, large shops accept turning their department stores to local Small Shops in order to survive. 
  • Small Shop can respond quickly to consumer demands.
  • Small Shop has a disruptive impact on Amazon -Shopify.
  • Small Shop can use data and technology to go forward.
  • Small Shop can demonstrate a significant shift in local curiosity.
  • Small Shop can enable numerous disruptive trends with innovation.
  • Small Shop offers locals the advantage of a concierge service.
  • Small Shops are ready to digitalize local shopping.
  • We need to make Small Shop futuristic in an old-fashioned way.
  • We need to bring Small Shop back in the not too distant future with a new motto.
  • To most, Small Shop looks limited, but innovation and concepts could change all that.
  • A Small Shop is a symbol of pride – concierge of personal responsibility, the concept of ingenuity.
  • That love of Small Shop runs deep.
  • The extra Small Shop revenue allows communities to invest in the future of those communities and create job opportunities in those neighbourhoods where they are needed most.
  • Small Shop – it’s a blessing to the community.
  • The sooner department stores can merge with Small Shop the more benefit to the community.
  • Some brands are forced to move away from wholesaler business, focusing on direct-to-consumer.
  • The concierge – it’s a job with a purpose.
  • We are a shop on a mission – that is our business model.
  • Stronger together – provides immediate competition.
  • We want to make sure that there is no need to shop anywhere else for your every need.
  • A transition to capitalism where there is no capital on behalf of the concierge needed.  
  • Instead of working on a dying format let us work on transformation.
  • We need to prove the concept at home, then take it global.
  • In an era of winner-take-all competition, Small Shop has to be re-energized.
  • Nothing is more powerful than an idea whose time has come and the challenges facing our economic and political institutions today warrant such a change.
  • We will be strong, community-focused.
  • We have environmental responsibilities in our DNA.
  • We will show ways to reduce packaging and energy used for storage.
  • Everyday shopping needs to find a way back home.
  • More environmentally sustainable and beneficial to the environment.
  • Considered an eco-friendlier mode of transporting goods to your house and recycle.  Lowers carbon footprint for individuals.
  • Climate has become a passionate concern for many of the new generations and we will prove it with numbers and will cater to them.
  • We will make our shopping the best environmentalist shopping by setting a great standard. 
  • We have to create an experience with proof – less packaging, personal service, take back packaging, unlimited selection and options.
  • Entirely dependent on the service.
  • Creating a winning concept, built on great value.
  • It brings some sense of normality to shopping.
  • There will be an appreciation of the service received. 
  • First Big Shops have to accept that they no longer hold the monopoly on local sales.
  • Small has more flexibility.
  • The value will be difficult to extract, but there has never been a better opportunity to create positive, productive and lasting shops.
  • Apparatus – the technical equipment or marketing needed for a particular activity or purpose.
  • We will touch individual lives with our personal service, help do better shopping.
  • No stock necessary to be able to sell to the customers – like real estate it offers us unlimited stock.
  • No more lacking for the real products in many areas, everyone is covered the same.
  • The outlook for small businesses is dire around the world other than India.
  • The period of romantic optimism about everything delivered is diminishing because box packaging is seen as waste.
  • Offer more, less packaging, more recycling.
  • The loss of retail is increasing in momentum that will have a damaging rippling effect through the communities.
  • Need to reach a level of adaptation.  Action must be established.
  • There is urgent work of planning and introducing new ideas. 
  • Our system will move more efficiently with minimal waste and maximum speed and agility as possible.
  • We need to change, and we want to change because of consumers, and it is the right path to help the climate.
  • Our shopping is more hospitality-driven and an opportunity to build a better shop.
  • We will push to become the most environmentally friendly shop on the planet.
  • There is a need to navigate new operational structures while keeping the old concepts alive.
  • We need to be aware of all the little things and manage cost frugally.  Cut costs while moving the same amount of sales.
  • Consumers pay increased attention to climate change issues and will support a reduction in packaging with open arms.
  • The brown box tax is coming.
  • Inaction could inflict a major blow and this time it could be terminal.
  • We are going to create a new sense of community.
  • We need a generation that can dream big.  A pioneer generation – the only way to push back inaction.
  • Big Shops – we can help with your uncertain future.
  • We are coming into the community as an opportunity for entrepreneurship.
  • Sales decline, higher rent, higher wages, pension responsibility forces many shops large and small to close.
  • Every sale has a sense of community, enhancement in participation.
  • The cost of customer acquisition will be low and shared.
  • Slow at first – and then suddenly take off.  Small Shop can help humanize digital shopping.
  • A positive experience with positive memories.
  • Unites consumers who have similar interests.
  • Innovations are precious and those who have it must partner to make them flourish and bear fruit.
  • We can generate more wealth for people who rely on our innovations than we do for ourselves. 
  • If we can help more people do more stuff in digital on-line it is good for the concierge business.
  • We establish a relationship – meeting customer expectations.
  • We are living in a very difficult time and with that comes a loss of confidence in the future.
  • It causes people to retreat from capitalism.  People want security and government jobs which means that it is not so easy to explore other options or take risks.
  • We need to push individuals to take risks, but it has to be done with no investment on their part – and let time show them they can make more than $15.00 an hour and open fantastic possibilities (Uber accomplished this with the Taxi industry).
  • People are getting nervous that there is no solution, Walmart, Tesco, Carrefour are all pulling back with no answers.
  • Canada talks about innovation, but when you bring this to them, they refuse and sit back on an old system. 
  • Need to support radical change such as proving our prices, services and reduction in packaging.
  • If they don’t reply positively it will be a great betrayal for Canadian innovations.
  • I believe this is the way forward for the long term.
  • Our goal is to do more and more things for you the customer.  It will change digital shopping as we know it.
  • Small Shop needs to reinvent itself in order to appeal to more consumers, more digital, personal concierge, partnership in inventory and same-day delivery, delivery with one product at a time instead of a caseload.
  • Need to capitalize on the demand for digital shopping.
  • Digital will be the absolute saviour of the local Small Shop.
  • Maybe people will rediscover how a sale with service feels like a fundamental right.  You buy, and you receive a service with your purchase.
  • We see it as a possible digital portal located next door with personal one-on-one digital rejuvenation.
  • We will leave little to chance, design our services for easy duplication in other communities.
  • Make individual companies pay for packaging designs to reduce emissions.
  • “At a time when students are going on climate strike around the world, this will really put pressure on retail to be much more ambitious”.  They are beginning to understand that for most digital purchases create the biggest part of their personal carbon footprint.
  • Focus on individual consumer needs, their environment and characteristics such as age, ethnicity and unique purchasing desires. 
  • It will be tremendous to see how consumer outcomes will change with these new personal digital approaches.
  • To provide uninterrupted shopping, digital can take your order 24/7.  Our fast warehouse has millions of products available to be distributed sometimes within minutes.
  • All customers will be seen very differently, and each will appreciate the personal service offered to them.
  • It makes you feel like every customer matters.
  • The community can only benefit if profit is left in the community.
  • Sales are deteriorating in many communities with little capacity to manage their shops.  Altogether it’s a time bomb.
  • Small Shop cannot reopen without making big changes.
  • Small Shop is a platform that will touch the people it serves, it could be called a new social contract to benefit locals.
  • Viewed as overall social good.  
  • Need to acknowledge that troubled times are here today and will persist unless we take action as a group.
  • Electrify the new generation on responsible digital retail use of packaging, and to climate responsibilities, with every purchase.
  • The concierge will work hard to sustain a carefully cultivated relationship with customers.
  • We are the ones that truly will be taking care of the customer.
  • Deliver a sense of spirit, a sense of self, a sense of soul.
  • The energy of happiness to serve is just as strong a sense – but thanks for giving us the opportunity.
  • We are more than just a sale.  We hope the customer will see us as being valued in their life.
  • Personality will add a competitive advantage and drive revenue growth. We call it online shopping assistance – free same-day delivery.
  • Consumers will feel comfortable with personal care.
  • It is worth it – we have to make it worth it to shop locally.
  • Always do my own shopping, get hooked when someone else offers to do it exactly like I want it done for free.
  • Competition needs to take a hand and look at my plans to decide if they should be the disruptor or be disrupted by these new concepts.
  • We will transform and be competitive with the biggest.
  • Financial rewards are high – and pride in what is being offered.
  • We are going to create a shop that will be able to benefit all of the minority entrepreneurs.
  • We offer transformation for the long term.
  • There really is an advantage to eliminate the cardboard box.
  • The packaging reduction offered by Small Shop in environmental benefits has radically changed.  
  • Cutting expensive delivery visits to the home by the competition.
  • We need to connect the community in ways that would support different options.
  • Small Shop turns Amazon on its head – talent is what sets us apart.
  • Two transformations are happening – away from Small Shops – away from large shops.
  • Big Shop and Small Shop need to become more alike and consumers need to feel they can be well served by both – offer the same selection – comparable prices and personal attention to every sale.
  • Most Small Shops have disappeared and large one’s days are numbered.
  • We can build a powerful platform – 50/50.
  • We will offer a seamless shopping experience.
  • The ability to generate a living by yourself, for yourself, that is a real asset to you and your customers.
  • What level of shop closing will society tolerate?
  • Offered in the concept of some social responsibilities and quality, climate change, using less but offering more in consumer satisfaction.

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